Return & Exchange Policy
At Aziz Interiorss, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help!
Returns
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Return Window: Items can be returned within 7 days of delivery.
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Eligibility:
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Item must be unused, in its original packaging, and in resalable condition.
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Proof of purchase (invoice/receipt) is required.
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Non-Returnable Items:
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Custom-made or personalized furniture
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Items marked as “Final Sale” or “Clearance”
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Furniture showing signs of use, damage, or alteration
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Exchanges
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Exchanges are allowed within 7 days of delivery for eligible items.
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If you’d like to exchange an item for a different model, size, or color, please contact our team. Additional charges may apply based on the product selection.
Refunds
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Refunds (if applicable) will be processed to your original payment method within 7–10 business days after the return is inspected and approved.
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Delivery fees, if applicable, are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item:
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Report it within 24 hours of delivery.
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Share clear photos/videos of the damage via WhatsApp or email.
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We will arrange a replacement or repair at no additional cost.
Return Process
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Contact our support team at [Phone: 0561502025 Email: info@azizinteriorss.com ] to initiate a return.
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Pack the item securely in the original box with all accessories and documentation.
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We’ll assist in scheduling pickup or guiding you to the nearest return point.
Have more questions?
Reach out to us at [Contact Info] — we’re always happy to help!